Terms & Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website shgroup.online and any services provided by SH Group (“we”, “us”, “our”).
By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.
2. Our Services
SH Group provides payroll, payment, HR, and administrative support services to businesses operating primarily in the hospitality and retail sectors.
All services are provided on a professional, best-endeavours basis and are subject to:
- the scope agreed in writing with the client,
- information provided by the client, and
- applicable laws and regulations.
We do not provide legal, tax, or regulated financial advice unless explicitly agreed in writing.
3. Client Responsibilities
Clients agree to:
- provide accurate, complete, and timely information required for service delivery,
- review outputs (including payroll reports and summaries) promptly,
- notify us immediately of any errors or discrepancies, and
- ensure compliance with employment, tax, and regulatory obligations applicable to their business.
We are not responsible for delays or errors resulting from incomplete, inaccurate, or late information supplied by the client.
4. Fees and Payment
Fees for services will be agreed in advance and confirmed in writing.
Unless otherwise stated:
- We currently accept payment by bank transfer and these card options:
- invoices are payable within the agreed payment terms,
- late payments may result in suspension of services, and
- all fees are exclusive of VAT unless stated otherwise.
5. Confidentiality
Both parties agree to keep confidential all non-public business, financial, and personal information obtained during the course of the engagement, except where disclosure is required by law.
6. Data Protection
We process personal data in accordance with applicable data protection laws. Full details are set out in our Privacy Policy.
7. Limitation of Liability
To the maximum extent permitted by law:
- we are not liable for indirect, incidental, or consequential losses,
- our total liability shall not exceed the fees paid for the relevant services during the preceding 12 months, and
- nothing in these Terms limits liability for fraud, gross negligence, or death or personal injury caused by negligence.
8. Website Use
You agree not to:
- use the website for unlawful purposes,
- attempt to gain unauthorised access to systems or data, or
- copy or reuse website content without permission.
All content on this website is owned by or licensed to SH Group unless otherwise stated.
9. Termination
Either party may terminate services in accordance with the terms agreed in writing. Upon termination, outstanding fees remain payable.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, unless otherwise agreed in writing.
11. Contact
For any questions regarding these Terms, please contact:
Email: admin@shgroup.online
Business name: SH Group